Privacy Policy

When you consent to receive SMS messages from us, we may collect your name, phone number, and email address. This information is used only to send updates about our services, programs, and events; respond to your inquiries and provide support; and share information about groups, workshops, or other offerings you may find helpful. By opting into SMS via a web form or other method, you agree to receive messages from Reflections Mental Health Services, which may include account notifications, polling and voting requests, marketing content, and public service announcements. Message frequency will vary but will not exceed ten messages per month. Message and data rates may apply. For more information, you can view our full privacy policy at https://www.reflecttoheal.com/About-Me/privacy-policy.

We never sell, rent, or share your personal information for marketing purposes, and your SMS consent is not shared with third parties or affiliates. Your information may only be shared with trusted service providers under strict confidentiality agreements or when required by law. We take reasonable steps to protect your data from unauthorized access or misuse.

If you need help, you can reply HELP to any SMS, and to opt out of receiving SMS messages, simply reply STOP at any time. You may also update, correct, or delete your information by calling 718‑255‑5120 or emailing info@reflecttoheal.com. This Privacy Policy may be updated periodically, and the latest version will always be posted at https://www.reflecttoheal.com/About-Me/privacy-policy with its effective date.

Terms and Conditions

1- SMS Consent Communication:
Information such as name, phone number, and email address obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:
If consent has been given to receive text messages from Wellness Reflections LLC (Reflections Mental Health Services), messages may be received related to the following:
Appointment reminders

Follow-up messages

Billing inquiries

New groups 

Polling for new groups

Information on community events
 

3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, up to 10 SMS messages per month may be received related to appointments, billing, groups polling for new group as well as information for community events.

An example of a message may be:

[Reflections Mental Health Services] Hello, this is a friendly reminder of your upcoming appointment with your therapist on August 20th. If you can not make the appointment we ask you inform us within 48 hours of the appoiintment. You can reply STOP to opt out of SMS messaging from Wellness Reflections LLC (Reflections Mental Health Service) at any time."
  

4- Potential Fees for SMS Messaging:
Standard message and data rates may apply, depending on the carrier's pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:
Opt-in to receive SMS messages from Wellness Reflections LLC (Reflections Mental Health Services) can be done in the following ways:

By Verbal Consent during our conversation

By filling out the online form on our schedule an appointment page

By texting first Wellness Reflections LLC (Reflections Mental Health Services) at 718-255-5120

[Reflections Mental Health Services] Hello, this is a friendly reminder of your upcoming appointment with your therapist on August 20th. If you can not make the appointment we ask you inform us within 48 hours of the appointment. You can reply STOP to opt out of SMS messaging from Wellness Reflections LLC (Reflections Mental Health Service) at any time."

6- Opt-Out Method:
Opting out of receiving SMS messages can be done at any time by replying "STOP" to any SMS message received. Alternatively, direct contact can be made to request removal from the messaging list. You can call us at 718-255-5120 or email us at Info@reflecttoheal.com

7- Help:
For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us at info@reflecttoheal.com
Additional Options:
If SMS messages are not desired, the SMS consent box on forms can be left unchecked.

8- Standard Messaging Disclosures:
Message and data rates may apply.
Opt out at any time by texting "STOP."
For assistance, text "HELP" or visit  our website for Policy and Terms and Conditions
Message frequency may vary